Second stage payment configuration

A second stage payment can be configured to collect an additional payment for entries that have already been submitted.

Step one: set up the price

  1. In the Manage workspace, go to Settings > Payments > Prices
  2. Click New price
  3. Add a relevant title (e.g. "Balance amount" or "Second stage fees")
  4. Open the Type drop-down and select Tag
  5. In the Tags field, enter a new tag name or select an existing tag—only entries with this tag will receive the payment prompt
  6. Add the amount for each supported currency
  7. Click Save

If more than one amount is required, you will need to configure an additional price for them.

Step two: set up the notification

  1. In the Manage workspace go to Settings > Communications > Notifications
  2. Select the checkbox for the 'Entry submitted' notification
  3. Open the Action drop-down and click Copy
  4. Click the subject line of the copied notification
  5. Remove "(copy)" or update the subject to match your needs
  6. Ensure Entry tagged is selected in the Trigger drop-down
  7. Enter the same tag named used when setting up the price
  8. Choose whether the notification applies to all categories or specific ones using the 'Categories' radio buttons
  9. Edit the body of the email as desired, making sure to include details about the additional payment
  10. Click Save

Step three: trigger the second stage payment

  1. In the Manage workspace, go to Entries
  2. Click the box next to the entry/entries you want to include
  3. Open the Action drop-down and select Tag
  4. Enter the exact same tag as used in the price and notification setup   
  5. Click Tag to apply it 

What entrants will see

After tagging, a button will appear below the entry in the entrant's view. The button will read Pay [price title], and when clicked, will direct the entrant to their cart to complete payment. 

An order will be generated automatically just like the standard entry fee payment. 

Good to know

  • The title of your second stage price will be visible to entrants.
  • The 'Entry tagged' notification is triggered as soon as the tag is applied. Ensure both the price and notification are correctly configured before tagging entries. 
  • Only one tag-related price can be applied to an entry at a time. If multiple tag-based prices are applied, the entrant will only be able to pay for one. 
  • The same notification can be reused with different tags. 
  • For additional guidance, refer to the Payment configuration guide. 
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