In Award Force, program managers have the ability to preview the platform as another user. This feature is particularly helpful when troubleshooting in the event an entrant is experiencing issues or a judge mentions that they can't see an entry. Program managers can view the account from the perspective of this user to help resolve the problem.
Note: while using using the Enter workspace allows you to view a generic entrant experience or the Judge workspace allows you to view the judge experiencing, previewing as a user gives you the ability to navigate the platform as a specific user.
Preview as user
Important: while previewing, edits cannot be made. If edits are required for an entry, see our dedicated guide for instructions: How to submit/modify an entry on behalf of an entrant. Program managers cannot sign confidentiality agreements or input scores for judges.
To preview the platform as another user, follow these steps:
In the Manage workspace, go to Users
Click the ellipsis (three dots) associated with a user
Select Preview as user
End preview
When you've finished troubleshooting, click Finish previewing at the top of the page to return to the management view.
