In Award Force, program managers have the ability to preview the platform as another user with lesser permissions, like entrants or judges. This feature is particularly helpful when troubleshooting in the event an entrant is experiencing issues or a judge mentions that they can't see an entry. Program managers can view the account from the perspective of this user to help resolve the problem.
Note: while using using the Enter workspace allows you to view a generic entrant experience or the Judge workspace allows you to view the judge experiencing, previewing as a user gives you the ability to navigate the platform as a specific user.
Preview as user
Important: while previewing, edits cannot be made. If edits are required for an entry, see our dedicated guide for instructions: How to submit/modify an entry on behalf of an entrant. Program managers cannot sign confidentiality agreements or input scores for judges.
To preview the platform as another user, follow these steps:
In the Manage workspace, go to Users
Click the ellipsis (three dots) associated with a user
Select Preview as user
End preview
When you've finished troubleshooting, click Finish previewing at the top of the page to return to the management view.
