In Award Force, program managers have the ability to preview the platform as another user. This feature is helpful when troubleshooting if an entrant is experiencing issues or a judge mentions that they can't see an entry. Program managers can preview the user's account to check if they experience the same issue.
Note: while using using the Enter workspace allows you to view a generic entrant experience or the Judge workspace allows you to view the judge experiencing, previewing as a user gives you the ability to navigate the platform as a specific user.
Preview as user
Important: while previewing, edits cannot be made. Program managers cannot input scores for judges. If edits are required for an entry, see our dedicated guide for instructions: How to submit/modify an entry on behalf of an entrant.
To preview the platform as another user, follow these steps:
- In the Manage workspace, go to Users
- Click the ellipsis (three dots) associated with a user
- Select Preview as user
End preview
When you've finished troubleshooting, click Finish previewing at the top of the page to return to the management view.
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