In Award Force, program managers have the ability to preview the platform as another user. This feature is helpful when troubleshooting if an entrant is experiencing issues or a judge mentions that they can't see an entry. Program managers can preview the user's account to check if they experience the same issue.
Preview as user
To preview the platform as another user, follow these steps:
- In the Manage workspace, go to Users
- Click the ellipsis (three dots) associated with a user
- Select Preview as user
When you've finished troubleshooting, click Finish previewing at the top of the page to return to the management view.
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