Registration within Award Force only needs to be done once per email address/mobile number. Once registered, the user can log into any program hosted with Award Force using the same credentials. When a user logs into a program, the program's default role is automatically applied.
Programs with a Pro subscription and above may collect additional information during registration through the use of user fields. This information is associated with the user's profile for that program only.
How is a user identified as unique?
When someone registers in Award Force, they need to be uniquely identifiable. This identification uses an email address or mobile number; see: Configure registration.
How can a user have access to multiple programs?
When a user registers with a program three things happen:
A user profile is created in our database of users
A connection between the user and the program is created
A role is applied to the user allowing them specific permissions in the program
Below is a diagram illustrating how a user may have multiple account connections. In this example, the user has access to programs (B) and (D). In program (D), the user has multiple roles applied, in this case; program manager and judge.
Tip: if a user tries to register and sees an error message that an Award Force account already exists for them, then it means they have registered with Award Force but on a different program. All they need to do is sign in with their usual password and they'll automatically be assigned the default user role.