Ultimate guide for entrants

Award Force is designed to be simple and intuitive. This guide answers common questions about registration, entries, and getting help.

Registration and login

Register for an account

1. Go to the program URL provided by organisers
2. Enter your email address
3. Click Continue
4. If your details are not linked to another program, enter the six-digit verification code emailed to you—this code expires after 10 minutes
5. Add your first name and last name
6. Create a 12-character password

Forgot your password

1. Go to the login page
2. Enter your email address or mobile number
3. Click Forgot password
4. Follow the prompts

Change your login details

1. Once logged in, click your name in the top right
2. Select Profile
3. Update your email or password
4. Click Save

Update your profile image

1. When logged in, click your name
2. Select Profile
3. Upload or drag and drop an image—images must be 1MB or less
4. Adjust the image
5. Click Save

Update your profile colour

1. When logged in, click your name
2. Select Profile
3. Click the colour icon
4. Choose a swatch or enter a custom colour
5. Click Save

Enable dark mode

1. When logged in, click your name
2. Select Profile
3. Open the 'Preferences' tab
4. Select a dark mode option
5. Click Save

Creating and submitting entries

Create an entry

1. In the Enter workspace, go to Entries
2. Click Start new entry

If you already have entries, the button may show as Start entry.

Edit an existing entry

1. In the Enter workspace, go to Entries
2. Click the entry name or click the three dots icon and select Edit

Submit an entry

1. In the Enter workspace, go to Entries
2. Click Start new entry or click the name of an existing entry
3. Complete all required fields
4. Click Submit entry

Reorder attachments

Use the arrow icons next to attachments to change their order.

Pay for an entry

1. In the Enter workspace, go to Entries
2. Click Start new entry or click the name of an existing entry
3. Complete all required fields
4. Click Submit entry
5. Enter billing details
6. Click Proceed to payment
7. Enter card details to complete payment

Add multiple entries to cart

1. In the Enter workspace, go to Entries
2. Click Start new entry or click the name of an existing entry
3. Complete all required fields
4. Click Submit entry
5. In the cart, click Add more entries to cart
6. Return to Entries to create or edit another entry

Carts expire after 24 hours of inactivity

Getting help

To contact program organisers:

• Check the 'Start here' section on the login page
• Check the content block on your Entries page

Good to know

• Six-digit account verification codes expire after 10 minutes.
• Some programs only accept either email or mobile registration.
• Notification emails may be filtered by your inbox. Not receiving emails?
  • Check spam or junk folders
  • Check social or promotions tabs
  • Allow emails from app.awardforce.com
  • Check your notification settings in the 'Preferences' tab of your user profile
• Entry labels and buttons may vary by program.
• Ask organisers to preview your account to help troubleshoot issues.