Clearing your browser cache
Alex Bon Ami
Updated January 23, 2024 17:55
In troubleshooting, the Award Force client success team may ask you to clear your browser cache. If a page isn't loading properly, it's likely that your web browser may be retaining an older version of the page, preventing you from seeing recent changes or all page assets. Below are instructions on how to do this across a variety of browsers:
After clearing your cache, it is advised that you completely close your browser and then reopen it.
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https://support.awardforce.com/hc/en-us/categories/4411285686287-Getting-started
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Getting started
Configure basic settings, FAQs, update your theme, and more.
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https://support.awardforce.com/hc/en-us/categories/4411269011855-Configuring-the-entry-form
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Configure the entry form
Add categories, build your entry form, and much more.
custom
https://support.awardforce.com/hc/en-us/categories/4411285709967-Managing-entries-and-users
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Managing entries and users
Tag entries, export data, moderation, adding users, updating roles, and more.
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https://support.awardforce.com/hc/en-us/categories/4411277247119-Configuring-judging
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Configuring judging
Explore different judging modes, add your judges, and more.
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https://support.awardforce.com/hc/en-us/categories/360000107476-Award-Force-Academy
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Award Force Academy
Watch videos to learn how to best utilise the Award Force platform.
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https://support.awardforce.com/hc/en-us/categories/360000111176-Accounts-and-billing
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Accounts and billing
Change the account owner, update billing details, and more.
Theme, Judging, Broadcast
