How to disable compatibility mode in Internet Explorer 11

Microsoft has ended support for Internet Explorer, and as a result this browser is no longer supported by Award Force.

Internet Explorer 11 includes a feature called Compatibility View, which emulates older versions of the browser. While this was designed to support legacy websites, it can cause issues when accessing modern platforms and may result in Award Force incorrectly detecting the browser as unsupported.

If you are using Internet Explorer 11 and see an unsupported browser message, Compatibility View may be enabled.

Turn off Compatibility View

  1. In Internet Explorer, go to Tools > Compatibility View settings
  2. Check whether "awardforce.com" appears in the list of websites
  3. If it does, select it and click Remove
  4. Deselect both of the following options:
    • Display intranet sites in Compatibility View
    • Use Microsoft compatibility lists
  5. Close the window to save your changes
  6. Refresh the page and try accessing Award Force again

Good to know

  • Internet Explorer is no longer supported by Microsoft or Award Force.
  • Even with Compatibility View disabled, some functionality may not work as expected.
  • If issues persist, we recommend switching to a modern browser such as Microsoft Edge, which can be downloaded from Microsoft’s website.
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