Delete and undelete users

Program managers can delete and restore users from the Manage workspace. Deleting a user is a soft delete. The user can be restored at any time.

If you need to permanently remove a user and their data, see: Permanent deletion of users.

Delete a user

1. In the Manage workspace, go to Users
2. Select the checkbox next to the user’s name
3. Open the Action drop-down
4. Click Delete
5. Confirm the deletion in the pop-up

Undelete a user

1. In the Manage workspace, go to Users
2. Open the All but deleted drop-down and select Deleted
3. Select the checkbox next to the user’s name
4. Open the Action drop-down
5. Click Undelete
6. Switch the view back to All but deleted

Good to know

• Deleting a user is a soft delete and can be reversed.
• Deleted users can still sign in—signing in automatically restores their account and membership.
• An email address registered in Award Force remains recognised, even if the user is deleted.