Block and unblock users

At times, you may want to prevent users from accessing your account. For example, an ex-employee who no longer works at the company and doesn’t have permission or authorization to access your account. 

Block a user

  1. Go to Users
  2. On the right, click on the three dots and select Block user
    Screen_Shot_2021-03-22_at_4.19.02_PM.png
  3. This confirmation message displays:

    Capture_d_e_cran_2020-01-28_a__11.35.48.png
Note: if a user tries to log in after you have blocked them, a message will be displayed:

Capture_d_e_cran_2020-01-28_a__11.54.17.png

Unblock a user

  1. Go to Users
  2. On the right, click on the three dots and select Unblock user
    Screen_Shot_2021-03-22_at_4.20.56_PM.png
  3. This confirmation message displays:

    Capture_d_e_cran_2020-01-28_a__11.35.56.png

Video overview 

 

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