What payment methods do you accept and how often am I billed?

Award Force is an annual subscription service. Your subscription renews on the anniversary of your sign-up date each year.

We will send a renewal reminder one month before your renewal date. This message is sent to the designated account owner so they can update payment details or contact us if needed. If your account owner has changed, please let us know.

Billing options

You can pay your subscription by:

  • Invoice
  • Credit card

If you choose to pay by invoice, payment can be made via bank transfer. Refer to your invoice for bank account details.

Credit card payments may incur additional processing fees.

Why we no longer accept cheques

Award Force is unable to accept cheque payments. Cheques are being phased out globally and are now costly to process, with slow clearing times.

In Australia, banks can still process cheques temporarily, but with significant processing fees and long delays. This shift began in 2017/18 after the Reserve Bank of Australia advised that cash would become a “niche” payment method and cheques would be phased out as digital transactions grow.

As cheques represent a very small percentage of payments—and contribute disproportionately to overheads—we have discontinued them.

We’re happy to work with you to find an alternative payment method that suits your organisation.

Good to know

  • The renewal reminder is sent 30 days before your renewal date.
  • Only the account owner receives subscription-related emails.
  • Invoice payments must be made by bank transfer.
  • If your organisation has special payment requirements, contact the client success team for assistance.
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