In a typical award setup, users can self-register and participate in a program that is open to everyone. However, some programs may want to restrict who can create and submit entries—for example, when participation is limited to members of an internal organisation.
There are several ways to control access depending on your needs:
- Limit registration by email domain
- Deactivate general registration and invite or import users
- Set up an eligibility screener
Instructions for each option are provided below.
Limit registration by email domain
- In the Manage workspace, go to Settings > Users > Registration
- Under 'Registration', add the approved domains to Registration only accepted from specific email domains
- Enter each domain on a new line
- Click Save
Only users with an email address matching one of the approved domains will be able to register.
Deactivate registration
- In the Manage workspace, go to Settings > Users > Registration
- Under 'Registration', deselect Enable user registration
- Click Save
With registration disabled, only existing users can log in. If you need to add users, you can import or invite them using the methods described in Adding users.
Configure an eligibility screener
If you want to allow anyone to register but restrict who can submit entries, you can use an eligibility screener. An eligibility screener checks whether entrants meet your criteria before allowing them to submit.
For full configuration instructions, see Configure an eligibility screener.
Good to know
- When adding multiple approved email domains, each must be entered on a separate line.
- Users who already have an Award Force account associated with their email can log in to your program even if registration is disabled.
- If you manually import users, they are not notified automatically—make sure you email them or use a broadcast message (available on Pro plans and above).
- An eligibility screener restricts submissions, not registrations.
- Deactivating registration prevents new sign-ups entirely.