Configuring review tasks is only the first step. Once tasks are active, you may need to manage them in different ways—including manually triggering a stage, deleting tasks, reassigning reviewers, or resetting decisions.
Manually trigger a review stage
If a review stage is not configured to start automatically on entry submission, you can trigger it manually. This is useful when you want to start a review stage at a specific time.
- In the Manage workspace, go to Entries
- Locate the entry or entries you want to trigger the review stage for
- Select the checkbox next to each entry
- Open the Action drop-down
- Select Initiate review stage
- Choose the correct review stage from the drop-down
- Click Initiate review stage
Delete a review task
Review tasks can be deleted individually or in bulk. This is commonly used to clean up test tasks or remove tasks that are no longer required.
- In the Manage workspace, go to Review flow > Manage tasks
- Select the checkbox next to the task or tasks you want to delete
- Open the Action drop-down
- Select Delete
Reassign a review task
If a reviewer is unable to complete their task, you can reassign it to another manager.
- In the Manage workspace, go to Review flow > Manage tasks
- Click the ellipsis (three dots) next to the task you want to reassign
- Select Reassign reviewer
- Choose a new reviewer from the drop-down
- Select a notification to send if required
- Click Reassign reviewer
Reset a review task decision
If a reviewer selects the wrong decision, you can reset the task so it can be completed again.
- In the Manage workspace, go to Review flow > Manage tasks
- Select the checkbox next to the task you want to reset
- Open the Action drop-down
- Select Reset decision
Good to know
- Review tasks can be triggered, deleted, reassigned, or reset individually or in bulk.
- Reassignment is limited to managers within the account.
- Review tasks assigned to referees cannot be re-triggered from the Entries view.
- Referee review tasks can be resent by editing the entry and selecting Resend request.
To learn more, see Review flow configuration and Configure a referee review.
Video overview