Within Award Force, program managers can request one pre-launch check per season. A pre-launch check is a review of your program setup before opening for entries and includes:
- A technical check of the program configuration, excluding judging
- The submission of one test entry, including a test payment if a payment gateway has been configured
- Notes on how to improve the program and entry form for entrants and judges
- Additional recommendations that may be helpful
- A PDF report summarising all findings
How to request a pre-launch check
- Complete the 'Pre-launch check' checklist located in the Guides and tours section of your account
- At the final step, click the Complete your pre-launch check link
- Follow the prompts to confirm your program is ready to open
If further checks are required, if your program uses advanced features, or if this is your first season with Award Force, you may qualify for a complimentary review from the client success team.
Why we don’t provide a judging pre-launch check
Judging configurations vary significantly from program to program. We cannot determine whether the correct judges have been assigned, whether criteria are matched to the right categories, or whether the workflow aligns with your intended judging process.
However, we are happy to discuss your judging setup in a one-to-one consultation. Simply request a session and a member of our team will arrange this with you.
Good to know
- If only PayPal is configured, Award Force cannot complete a test payment—you will need to test this before launch.
- Ensure the season you want reviewed is set to active.
- Program managers must conduct their own internal testing to confirm the entrant experience meets their expectations.
- When requesting a pre-launch check, include the start date of your entry round to help the team schedule support.