Why are the changes to my logo or theme not visible?
Diya Singh
Updated January 21, 2026 20:03
After updating your theme settings, changes may not appear immediately. Although the platform automatically reloads, styling updates can sometimes take a moment to propagate.
Try the steps below, in order.
Refresh the page
Refresh the page once or twice
Allow a few seconds between refreshes for styles to update
Log out and log back in
Click your name in the top-right corner
Select Log out
Log back into your account
Clear your browser cache
Clear your browser cache
Fully close your browser
Reopen the browser and log in again
For step-by-step instructions, see Clearing your browser cache .
Good to know
Theme updates rely on cached CSS, which may take a few seconds to refresh.
If changes still do not appear, try using a different browser or device.
Cached assets are browser-specific, so changes may appear in one browser before another.
Was this article helpful?
Yes
No
0 out of 1 found this helpful
Return to top
https://support.awardforce.com/hc/en-us/categories/4411285686287-Getting-started
/hc/theming_assets/01HZH0PG9TGTRHP361XB9JYD70
Getting started
Configure basic settings, FAQs, update your theme, and more.
custom
https://support.awardforce.com/hc/en-us/categories/4411269011855-Configuring-the-entry-form
/hc/theming_assets/01HZH0PGD3ZFBF4BKC9MW5JDCQ
Configure the entry form
Add categories, build your entry form, and much more.
custom
https://support.awardforce.com/hc/en-us/categories/4411285709967-Managing-entries-and-users
/hc/theming_assets/01HZH0PGH5T9EJ0WFN7HPPFWRF
Managing entries and users
Tag entries, export data, moderation, adding users, updating roles, and more.
custom
https://support.awardforce.com/hc/en-us/categories/4411277247119-Configuring-judging
/hc/theming_assets/01HZH0PGMM953CWC7CP64EVRN4
Configuring judging
Explore different judging modes, add your judges, and more.
custom
https://support.awardforce.com/hc/en-us/categories/360000107476-Award-Force-Academy
/hc/theming_assets/01HZH0PGR144B1RET6GV025KNZ
Award Force Academy
Watch videos to learn how to best utilise the Award Force platform.
custom
https://support.awardforce.com/hc/en-us/categories/360000111176-Accounts-and-billing
/hc/theming_assets/01HZH0PGW5J7SH2PWYTR3T4T6C
Accounts and billing
Change the account owner, update billing details, and more.
Theme, Judging, Broadcast