Submit a request

Aim to include as much information and detail in your request as possible to reduce delays between replies

Please try to be as specific as possible about the area you need assistance in, or the issue you are experiencing. Use the attachment area below to provide screenshots. The more details you can provide, the faster we will be able to troubleshoot!

The URL you use to login to your account. (e.g. companyname.awardsplatform.com)

Confirm the affected score set, if you know it.

Confirm the affected panel, if applicable.

Let us know the email address of one of the affected judges.

If there is more than one active round please specify which one is affected

In order to provide the best possible service to our clients, our response time may be up to three hours on weekdays. Requests received on weekends are responded to on Monday.

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