Data Storage

What exactly is meant by 'data'?

The data referred to is all of your user data, their entries/applications, judging data and so on. These are all stored in highly secure and encrypted databases. 

Where is my data stored?

Your data will be stored in one of three locations:

  • Sydney, Australia
  • Frankfurt, Germany
  • California, USA

The choice of data location is made when a new account is first created on Award Force. Once the location is set, it cannot be changed.

Is Award Force GDPR and CCPA compliant?

Award Force is packed full of features to meet the General Data Protection Regulation (GDPR) and Californian consumer Protection Act (CCPA), the highest international standards set in compliance

Some examples:

  • Consent options during registration
  • Set user notification preferences
  • Additional levels of security can be applied at field level
  • Download user data for information requests
  • Permanent deletion of users on request

Read: Data protection configuration options Permanent deletion of usersData protection on fields, Privacy policy & Terms of service

Where should I store my data?  

We cannot offer legal advice regarding the choice of data storage location so we strongly recommend you discuss the matter with your legal and/or IT teams prior to indicating your choice. Every organization has different compliance guidelines and you must confirm to which guidelines your organization should comply. All organizations in Europe must be GDPR compliant but there is no one rule for non-EU businesses. 

If your organization is based outside the EU but you have users from the EU registering and participating in your program, you might consider storing your data in the EU to be compliant. 

How do you secure my data?

We manage our own server instances on Amazon Web Services (AWS) infrastructure. 

AWS data centre and network architecture are built to comply with stringent global standards and meet the requirements of the most security-sensitive organizations. More information on AWS compliance programs is available at https://aws.amazon.com/compliance/programs

Need more help? Get in touch!

We're here to help if you need it. Simply get in touch with our Client Success team through one of the methods available at the base of the page.