Can you support our program's users?

While we would love to offer a solution, supporting users of our clients' programs directly is not practical due to the sheer volume of users per program. It is also important that your organisation is the face of the program. There are a few provisions you can put in place:

Most issues experienced by entrants are related to the users’ device or browser. Providing generic troubleshooting tips is useful:

Need more help? Get in touch!

We're here to help if you need it. Simply get in touch with our Client Success team through one of the methods available at the base of the page.