How to receive a login link?

No longer able to access your account? You have the possibility to receive a login link in order to quickly access your account. Discover the steps to follow, below: 

  • On the homepage, go to the Log in section and click Forgot password


  • Enter your email address (or mobile number) and click Send


    The following message displays


  • You will receive an email with a one-click login link (see an example, below). This link will expire after 60 minutes and can only be used once.


    Note: if you don't see the email in a couple of minutes, please check your junk mail or spam folder. If it's not there, contact your network or IT administrator to mark the address as allowed.  

    As soon as you are connected, you will be able to change your password by clicking on the link Profile page:


    You can also change your password by clicking on the Profile menu at the top right of your screen:




Need more help? Get in touch!

We're here to help if you need it. Simply get in touch with our Client Success team through one of the methods available at the base of the page.