How to submit/modify an entry on behalf of an entrant?

 

 

As a program manager, you have the ability to edit, modify and submit an entry on behalf of an entrant if you need to. There are two ways to do this, however, these are essentially the same.

Method one: Entry info screen

  1. Go to Entries > Manage entries 
  2. Click the name or ID of an entry you need to edit
  3. From the Entry's info screen, click Edit
  4. Make the necessary changes
  5. Click Save + close to confirm any changes you make OR Submit entry to submit the entry on behalf of the entrant

EditEntry_1.png

 

Method two: Entry list overflow menu

  1. Go to Entries > Manage entries 
  2. Click the overflow menu to the left of the entry you need to edit
  3. Make the necessary changes
  4. Click Save + close to confirm any changes you make OR Submit entry to submit the entry on behalf of the entrant

EditEntry_2.png

 

Please note: 
  • For programs that require payment to submit an entry, if the entry is submitted by a Program manager, the entry bypasses the cart and goes straight to 'submitted' without payment. An invoice is not generated.
  • If an entry is submitted by a Program manager, any and all notifications that are set up based on the action of a successfully submitted entry are still in effect. This includes the 'Entry submitted' notification and any Review flow notifications set up to send when an entry is submitted. 

 

 

Need more help? Get in touch!

We're here to help if you need it. Simply get in touch with our Client Success team through one of the methods available at the base of the page.