The URL associated with your Award Force account will follow a similar syntax, e.g.: "_____.awardsplatform.com", "____.grantplatform.com", "____.staffexcellence.com", etc.
Each URL has a security certificate associated with it which is specific to the exact address.
If you type in a slightly different address, you may see a message advising your connection is not private. For example, this will happen if you put a "www." in front of the URL.
Award Force does not support the use of "www." in account URLs as these create nonfunctioning redirects.
To resolve this error, simply remove the "www." at the beginning of the URL, and your users will be able to access the page without any errors.
If issues persist, please contact us.
Need more help? Get in touch!
We're here to help if you need it. Simply get in touch with our Client Success team through one of the methods available at the base of the page.