The account owner within Award Force is:
- the person who will receive invoices and notifications for subscription renewal
- the only person who can remove program manager access from a user
- the person who can instruct us to make changes to your plan including upgrades or plan additions like chapters
Important: only one owner can be assigned per account.
If the current account owner is still with your business
Please have the current account owner email us advising who the new account owner should be. We can then update the owner details at our end.
If the current account owner is no longer with your business
For security reasons, we will need a formal request for account owner change on company letterhead, signed by the CEO or equivalent. This confirmation can be sent by email to our support team.
If you do not know who the current account owner is
Please get in touch with our support team. We can let you know the current account owner.
Need more help? Get in touch!
We're here to help if you need it. Simply get in touch with our Client Success team through one of the methods available at the base of the page.
