We’d be very sad to see you go, but the current account owner can begin the cancellation process via the billing portal by following the steps below.
- Click on your name in the top right corner of the page and select Billing
- Open the 'Subscription' tab
- Click Delete account
- Follow the instructions in the email you receive to confirm your account closure/deletion
Tip: if you don't receive the email, please check your junk or spam folder. If you aren't able to find the message there, please contact support.
If the account owner is no longer with the organisation, please contact our client success team.
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Our globally distributed client success team are here to help 24 hours a day, Monday to Friday (business hours).