Which image appears as the thumbnail?

The thumbnail displayed while in Manage entries, My entries, Judge entries, a gallery, or a voting page will always be the first image attachment uploaded within an entry. If attachments are uploaded exclusively within an attachments-type tab, the first image attached will become the thumbnail.

Important: images larger than 16300px square cannot be displayed as a thumbnail.

Changing the thumbnail image

If a particular image should be displayed as the thumbnail, follow the steps below.

For entrants

  1. Navigate to Entries > My entries
  2. Click your entry name to open it
  3. Locate the attachments-type tab (generally titled Attachments or Supporting materials)
  4. Click the small arrows next to the attachment number to move the proper image into the first location
    Screen_Shot_2020-12-18_at_4.11.25_PM.png
  5. Click Save + next to proceed to the next tab, Save + close to exit the entry editing area, or Submit entry to complete your submission
Important: an entry round must be open in order for an entrant to adjust their attachment order.

For program managers

  1. Navigate to Entries > Manage entries
  2. Locate the correct entry and click the entry's title
  3. Click Edit near the top of the page
  4. Locate the attachments-type tab
  5. Click the small arrows next to the attachment number to move the proper image into the first location
    Screen_Shot_2020-12-18_at_4.11.25_PM.png
  6. Save + close
Tip: thumbnails can only be generated from images. Other document types will not be displayed. If there are no image attachments in the entry, no image will be displayed.Screen_Shot_2020-12-18_at_4.16.42_PM.png
Note: entries without an image uploaded will display on voting page like this:
Capture_d_e_cran_2019-10-01_a__15.56.15.png,

Need more help? Get in touch!

We're here to help if you need it. Simply get in touch with our Client Success team through one of the methods available at the base of the page.