Which image appears as the thumbnail?

The thumbnail displayed while in Manage entries, My entries, Judge entries, a gallery, or a voting page will always be the first image attachment uploaded within an entry. If attachments are uploaded exclusively within an attachments-type tab, the first image attached will become the thumbnail. If attachments are uploaded throughout the entry form, the files located within the attachments tab will take precedence. 

Important: images larger than 16300px square cannot be displayed as a thumbnail.

Changing the thumbnail image

If a particular image should be displayed as the thumbnail, follow the steps below.

For entrants

  1. Navigate to Entries > My entries
  2. Click your entry name to open it
  3. Locate the attachments-type tab (generally titled 'Attachments' or 'Supporting materials')
  4. Click the small arrows next to the attachment number to move the proper image into the first location
    Screen_Shot_2021-09-15_at_9.19.04_AM.png
  5. Click Save + next to proceed to the next tab, Save + close to exit the entry editing area, or Submit entry to complete your submission
Important: an entry round must be open in order for an entrant to adjust their attachment order.

For program managers

  1. Navigate to Entries > Manage entries
  2. Locate the correct entry and click the entry's title
  3. Click Edit near the top of the page
  4. Locate the attachments-type tab
  5. Click the small arrows next to the attachment number to move the proper image into the first location
    Screen_Shot_2021-09-15_at_9.19.04_AM.png
  6. Save + close
Tip: thumbnails can only be generated from images. Other document types will not be displayed. If there are no image attachments in the entry, no image will be displayed.
Screen_Shot_2021-09-13_at_3.26.22_PM.png
Note: entries without an image uploaded will display on voting page like this:
Screen_Shot_2021-09-15_at_9.21.06_AM.png

Need more help? Get in touch!

Simply send us a message via this form and we will get back to you quickly!
Our globally distributed client success team are here to help 24 hours a day, Monday to Friday (business hours).