VIP priority queue


What is it?

The VIP priority queue is a dedicated server that can be purchased for live judging events.

Normally judging calculations and changes are managed through a shared-resource server for all Award Force clients, and this queue scales to manage load as needed. However, when there are a number of judges in the one room, we recognise that every second counts.

For these events, the priority queue can be enabled to do the heavy lifting of judging calculations and updates only for your account, in effect allowing your tasks to jump the regular shared-resource queue.

This process means there is no potential for regular/typical activity on other busy programs to hold up or delay your judging results or panel changes.

What is a queue?

Award Force uses a queuing system for tasks like exports, sending notifications and broadcasts, and updating judging panels. Just like waiting in line at a grocery store, the first person to submit a request, for example, an export, will be the first person to receive it. All requests are handled in order.

Queue services are commonly used for large/scalable applications such as Award Force — by moving certain demanding tasks to a background processing queue, we keep the interface fast so you are able to continue doing other things while processing happens behind the scenes.

Queue priorities

We have three different queue priorities (high, medium, and low) depending on the type of task. All the queues are auto-scaling, so if they see a lot of activity (e.g. from multiple large programs/activities running concurrently), additional queue servers are started within a couple of minutes.

If you are running a live judging event with many entries, judges, and panels organised "on the fly" you may want to skip the queue entirely - and that's where our VIP priority queue comes in. 

How much does it cost?

The VIP priority queue uses a dedicated server and is priced per event / days of use. If you'd like to discuss pricing options please submit a ticket here

Need more help? Get in touch!

We're here to help if you need it. Simply get in touch with our Client Success team through one of the methods available at the base of the page.