Revert an entry to in progress

 

This feature is useful for scenarios such as:

  • The manager submitted the entry by mistake and needs to revert back to in progress so they can submit it. This situation is most common for paid entries because manager submission does not generate an Order. [Paid entries are available on the Pro plan only].
  • If the setting Entries locked after submission is enabled and the entrant needs to make an update to the entry, the manager can revert it back to in progress as an exception.
  • The entrant submitted the entry using the Invoice method but now wants to pay online, see: Can an invoiced entrant pay by credit card instead?
Important: reverting a paid entry to in progress will not trigger a refund. Refunds must be processed outside of Award Force, as no monies are collected via the system. 
Note: reverting a paid entry to in progress will not require the entrant to pay again. If additional payment is to be collected, please use the Stage 2 payment option. 

You can change an entry status from submitted to in progress in two places: from the Manage entries list view and from the manager's view of an entry.

From Entries > Manage entries 

  1. Go to Entries > Manage entries
  2. Click the three dots icon to the left of the entry you want to change
  3. Select Revert to in progress from the menu
    Screen_Shot_2021-09-13_at_12.14.19_PM.png

From the manager's view of entry

  1. Go to Entries > Manage entries
  2. Click on the entry you want to change
  3. Click the three dots icon next to Status
  4. Select Revert to in progress from the menu
    Screen_Shot_2021-06-04_at_12.34.20_PM.png
Important: if the submitted entry has already been assigned for judging, it will be removed from the judging view when reverted to the 'in progress' state.

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