Entry period management guide

Important: broadcasts are not available on Starter plans

Send a submission deadline reminder

As the deadline for entry nears, you may wish to send a reminder to all entrants with incomplete entries. The best way to do this is to send a broadcast.

Go to Entries > Manage entries
Click Advanced at the top right
Select In progress from the Status drop-down menu
Click Search
Click the Broadcast button at the top right
Compose the message you want to send
Click Review + send

Promote your program

While entries are open, you can use broadcasts to encourage more entries. One way of doing this is by tapping into the segment of users who registered with initial interest but are yet to start an entry.

To find these users:

Go to the Users menu
Open the Advanced search menu
Select Entrant from the Role dropdown
Choose Has no entries this season or Has no entries at all from the Entries dropdown
Click Search
Click Broadcast to draft and send them an email encouraging them to come back and start an entry

Tip: consider adding the {password_set_url} merge field in the broadcast so they can easily reset their password if they have forgotten.

You can also get people to help promote your program to their social media networks using the sharing buttons. These sharing options appear in strategic locations in the platform, including the Registration page, the landing page after an entry has been submitted and on Voting pages.

Example 1: Registration page

Example 2: Entry completed page

Example 3: Voting page

Please see the Social sharing configuration guide for full details.

Submitting on behalf of entrants

Occasionally you may want to submit an entry for an entrant. The situation could be the entrant is unable to access the internet and is panicking or entry submission requires payment and the entrant doesn't have a corporate credit card. In such cases, the program manager can submit the entry on their behalf and collect payment later using some other method.

Go to Entries > Manage entries
Search for the entry and then click on the title to edit it
Click the Edit button at the top of the page
Click Submit entry

Important: for paid entries - when an entry is submitted by a program manager, no order is generated and the 'Payment received/pending' notification is not sent to the entrant. There is no invoice for the submission.

Moderate entries

You may wish to moderate entries prior to judging. Doing so will send only approved entries to judges. Please refer to the Moderation guide for more information.

Tag entries

Tags can also be used to select entries for judging. By default, tags are only visible to program managers and can be used to select entries when you create your judging panels. For more information, see Tag entries and/or Automated tagging.

Need more help? Get in touch!

We're here to help if you need it. Simply get in touch with our Client Success team through one of the methods available at the base of the page.