Introduction to CRM integrations

Award Force is a fantastic way to manage the complete end-to-end process of your recognition program, however, we have recognised a need where data collected in Award Force may need to be shared with a 3rd party CRM system. Therefore we have built an integration process allowing you to share data you want between Award Force and Salesforce.

  1. You can send or collect user information when someone in Award Force either registers or updates their own user profile
  2. You can send entry information directly to Salesforce
  3. You can send team member details listed in entries directly to Salesforce
  4. You can apply a membership price where only members with a membership number matched in Salesforce can get the membership price

Integrations with Salesforce allow you to send data from Award Force to specific objects in Salesforce such as Contacts, Leads, Accounts and other objects, including custom objects. This will allow you to use lookup fields in Salesforce to create relationships between your data sets. For example, a user who registers in Award Force could be a record in your Contacts object, then, all entries by this user might be added to a custom object named "Entries" in Salesforce. Each one of their entries would list who the entrant is and include a direct link to their Contact record.