New season guide and checklist

When it’s time to start a new season for your program, you have two options:

1. Copy the configuration of an existing season or
2. Create a completely new season, starting configuration from scratch.

Copying season configuration

If your new season will be largely the same as the last, copying the configuration of a previous season will save you a lot of time. You can copy a season with a few clicks, This allows you to review and make any updates without having to redo your hard work.

To copy an existing season:

1. Go to Settings > Seasons
2. Click Create season
3. Give the new season a Season name
4. Ensure Copy an existing season configuration is selected
5. Choose the season to be copied
6. Choose the season status as Active or Draft
7. Click Save

By copying an existing season, the configured content of all tabs, fields, categories and so on will be copied and you can make updates if needed.

New clean season

Creating a new season allows you to start with a blank slate. Previously configured content in sections such as tabs, fields, and categories will not be copied over, allowing you to start from scratch.

To create a new season:

1. Go to Settings > Seasons
2. Click Create season
3. Ensure Start a new season is selected
4. Choose the season status as Active or Draft
5. Click Save

Draft vs Active

Creating a new season in Draft mode allows you to prepare for the upcoming season, even while the current Active season is ongoing. Once the draft is complete and your current season has concluded, you can make the draft active by selecting the season under Settings > Seasons and changing the season status to Active.

Seasonal vs Non-seasonal

An example of a non-seasonal element is the theme. If updates are made to the theme in the new season, such as changing the logo or the theme colours, those changes will also appear in all other seasons; any prior theme configuration will be overridden. Another example is content blocks. If the messaging in a content block is updated, those details will be reflected in that content block in all seasons, active and archived. Other areas that are non-seasonal include the General settings.

Please see What is Seasonal in Award Force for a comprehensive list of which elements are seasonal and which are not.

Checklist for a new season

When commencing the configuration of a new season, whether copied or brand new, a careful review of all the elements to ensure everything is up to date is an excellent step.

Settings > Rounds

Check to make sure the entry round is open so you can perform your testing but, more importantly, the End date should be set to the correct deadline.

Settings > General

• Check registration is open
• Check name of Program, particularly if your program name includes the year
• Social: correct/latest image and text

Settings > Chapters

• Add/remove chapters if needed (if the limit has been reached, please contact support@awardforce.com) Please note that not all plans support chapters. If you would like to use this feature, please contact us for an upgrade quote.

Settings > Categories

• Add/remove categories if needed
• Update category descriptions if needed (pay special attention to eligibility period information)

Settings > Tabs

• Add/remove/reorder tabs if needed
• Tabs can be category specific; make sure to check if they have been applied to the correct categories
• Attachments tab: check for the new season’s correct number/size of attachments

Settings > Fields

• Add/remove/update fields as needed
• Fields can be category specific and/or conditional to values of other fields; make sure to check they are properly configured per the new season’s requirements
• User fields can be made to persist across seasons or be specific to the active season only. Please change the settings as necessary. Read more on User fields and seasons 

Settings > Notifications
You must add the following triggers:

• User registered. Include {confirmation_url} in the email copy and {confirmation_code} if using mobile registration
• Entry submitted
• Add Payment pending if using the Invoice method. Include {invoice_url}
• Add Payment success if using credit card and/or PayPal. Include {invoice_url}

Settings > Payments

• Ensure Test mode is set to Off
• If a new gateway is being used, contact support@awardforce.com so proper testing can be done before entries open.
• Review entry price(s) and any pricing rules that may have been previously used
• Update discount codes if applicable

Settings > Roles

• Check if a new role was created last season and made default (Entrant role should be default)

Settings > Review flow

• Review flow is not copied over and must be configured in every season. See: Review flow configuration

Content > Content blocks

• Update content blocks with rules, links, correct dates and support information (pay special attention to the support information to make sure it is the latest)