Generally, Award Force allows users to self-register and participate in a program that's open to all. However, there are two ways to limit entrants which may be applicable in some cases:
- Limit entrants by registration email domain—for example, programs that are internal to an organisation
- Deactivate registration and create user accounts on behalf of participants
Limit registration by email domain
- Go to Settings > Users > Registration
- Under the Registration heading add your supported email domains to the Registration only accepted from specific email domains
- Save
Tip: if multiple domains are supported, add them on separate lines as shown below
Deactivate registration
- Go to Settings > Users > Registration
- Under the Registration heading, deselect the Enable registration form on home page checkbox
- Save
With the registration form deactivated, only users who are already registered will be able to log in. However, you may still need to manually add your users to your program. You can do this by importing or inviting your users. For instructions on how to do this, check out our Adding users article.
Note: if a user's email is associated with another account on the Award Force platform, they will be able to use their credentials to login to your program as well.
Important: if you do manually import users into your program, they will not know about it. Make sure you let all your users know about their user account by emailing them, you can always use the broadcast feature to do this if you're on a Plus subscription or above.
Need more help? Get in touch!
Simply send us a message via this form and we will get back to you quickly!
Our globally distributed client success team are here to help 24 hours a day, Monday to Friday (business hours).
